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WE'RE HIRING!​

Are you available on weekends? Are you positive and enthusiastic? Are you a good communicator? Are you at least 16 years old? Are you comfortable using a computer? If you can answer yes to these questions we want to hear from you!

We're currently looking for a part-time guest services team member for our Monticello location!

GUEST SERVICES (Part-time)

Our Guest Services team is the lifeblood of Creative Adventure Lab. As a Guest Services manager you'll be responsible for helping visitors have positive experiences and helping our guest services staff excel in their positions. 

 

Guest Services teammates welcome, register, and assist guests during their visit. In addition, Guest Services teammates help clean and organize learning environments and equipment. This position is an average of 4-12 hours per week.

This is an active job and requires a mix of standing, sitting, lifting, reaching, bending, and a variety of other movements throughout each shift.

 

TALENTS & SKILLS

An excellent Guest Services teammate will be enthusiastic, friendly, and comfortable having conversations with complete strangers of all ages. They will treat people with respect and dignity, so every guest and team member feels valued and important. Other qualities a guest services teammate should possess include:

  • Ability to keep things neat and organized

  • A drive to produce exceptional results

  • Ability to work & solve problems independently

  • Fine attention to detail

  • Ability to follow pre-determined processes and procedures

  • Excellent verbal communication skills

 

SPECIFIC RESPONSIBILITIES
  • Provide high-quality guest experiences​

  • Promote available activities to guests, such as:

    • Play Lab Admission

    • Family Memberships

    • Pottery Painting

    • Parties & Field Trips

    • Special Events

  • Ensure activity area cleanliness, report any maintenance needs

  • Other duties as assigned

 

POSITION DETAILS - Guest services teammate
  • Part-time, 4-12 hours/week

  • $15/hour (paid every Friday)

  • We have regular weekly 3-5 hour shifts available Saturdays between 9:30am-4:30pm and Sundays between 9:30am-2:30pm

  • Must be at least 16 years of age

 

EXPERIENCE

Experience working or managing others in any of the following areas will likely give you an edge:

  • Retail Sales

  • Hospitality

  • Customer Service

  • Childcare 

  • Education

Since this position will work directly with youth and families, we require all candidates to pass a criminal background check.

HOW TO APPLY

To be considered for this position, please use the button below to schedule a 15-minute video chat with us. During this chat, we'll ask a few simple questions about why this position interests you, why you’d be good at it, and when you'd be available to work each weekend.

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